Scammers in My Business Page Messenger: What You Need to Know
If you run a business page on social media, you’ve encountered scammers sliding into your DMs. These scams are becoming more sophisticated, often disguised as urgent messages from Facebook, fake customer inquiries, or fraudulent business opportunities. Here’s what you need to know to protect yourself and your business.
Common Scams in Business Page Messenger
- Fake Facebook Warnings – Messages claiming your page violates Facebook policies and will be shut down unless you click a link and provide sensitive information.
- Phishing Links – Scammers send links disguised as customer service inquiries or partnership opportunities, leading to fake login pages to steal credentials.
- Fake Orders or Overpayment Scams – Someone places a large order, then “accidentally” overpays and asks for a refund before the original payment clears (which it never does).
- Malware Attachments – Some scammers send attachments labeled as invoices or contracts that contain viruses or spyware.
- Impersonation Scams – Fraudsters pose as potential clients or vendors to gain trust before attempting to steal money or data.
How to Protect Your Business
- Never Click Suspicious Links – If a message claims to be from Facebook, verify it directly through your Business Settings or Facebook’s official website.
- Enable Two-Factor Authentication (2FA) – This adds an extra layer of security to your account.
- Educate Your Team – If multiple people manage your page, ensure they know how to recognize and report scams.
- Report & Block Scammers – Use Messenger’s ‘Report’ feature to flag suspicious accounts.
- Verify Customer Inquiries – If an order or inquiry seems too good to be true, take extra steps to verify the sender before engaging further.
Final Thoughts
Scammers prey on businesses because they know owners are busy and may not scrutinize every message. By staying alert and following best practices, you can protect your business from fraud and secure your online presence.